职位描述
Responsibilities
工作职责：
1. Is versatile and is responsible for general Store activities, thus ensuring maximum customer satisfaction.
职责具有多样性，负责店铺活动的各个方面以确保客户满意度的最大化。
2. Is aligned to the style and qualitative standards of the Brand throughout the Sales and aftersales process.
在销售过程和售后服务中始终体现品牌风格和服务标准。
3. Participates in all the product presentations (for all the Goods categories) held in the Store.
参与店铺内所有产品系列的销售和展示（所有产品类别）。
4. Knows the warehouse stock of the assigned products thus maximizing sales.
了解所负责产品的仓储情况以促进销售的最大化。
5. Takes full advantage of all contacts with customers in the Store, and promotes both the Brand and the Product.
充分利用客户联系资料，对品牌和产品进行推广
6. Guarantees aftersales service with the same spirit as in the sale, following company standards in maintaining customer satisfaction and loyalty in order to promote the Brand image.
保证售前售后的服务水平一致并符合公司要求，以维护客户满意度和忠诚度，从而树立并推广品牌形象
7. Deals with complaints, with the support of a manager, if necessary.
处理客户投诉，在必要情况下寻求经理的帮助
8. Communicates to management any information gathered from the customer.
向管理层及时反应客户信息
9. Is constantly uptodate regarding fashion trends, knows and monitors competition.
持续更新流行趋势，了解竞争状况
Qualifications
能力要求
1. 1~2 years relevant luxury brand experiences;
需1～2年相关奢侈品牌工作经验；
2. With strong sense of responsibility & selfmotivated;
具有高度的责任心与工作积极性；
3. Active sales acquisition & customer service;
具有良好的销售主动性和客户服务；
4. Candidate with more experience will be considered for Senior Sales Associate
有更多相关工作经验者可考虑作为资深销售人员录用；
