职位描述
Job title: Senior Sales
Role/Scope:
Guarantee sales in respect of the company’s image
Key Responsibilities:
Customer assistance: listent to the client, introduce the product, being able to condition in the product choice
Finalize sale (cross selling, up selling)
Complaint management and post-sale service
Give information and suggestions to take care of the product
Sell, assist and gain a loyal client
Constant database update
Manage and control cash register : sales receipt printout, tax free, gift vouchers, bank deposit
Corporate layout and Visual Merchandising rules to be applied, keeping the high standard of the boutique image
Share and respect administrative and corporate guidelines
Stock management: re stock goods on display
Personal care in respect of corporate guidelines
Skills & Experience
Fluent in english and in the language of the country of reference
Elegant (good looking, well cared figure, no distinguishing mark (tattoo,...), well-balanced body language)
Sales experience of luxury brands (sales technique, knowledge for the sector in terms of customers and needs)
Excellent relation skills ( empathy, communication, good speech skill, be positive)
Good skills of working in respect of targets (KPI’s, in quantity and quality)
Product knowledge (materials, wearability, functionality; respect of company’s guidelines
in display, presentation to the client, management)
Service oriented (taking care of others’ need, motivation is to satisfy client’s need, patience)
IT knowledge
Inventory management
